FAQs

How do I place an order?
Browse our collections, add your desired jewellery pieces to the cart, and checkout securely.

Do you offer custom jewellery?
Yes! Reach out to us for custom designs that reflect your unique style.

Where do you ship?
Currently, we ship across Canada. International shipping is limited to Australia at this time.

How long does shipping take?

  • Canada: 7-10 business days

  • Australia: 15-20 business days

What materials are your jewellery made of?
We use premium materials including stainless steel, 18k gold plating, alloy, and ethically sourced gemstones.

Can I return or exchange an item?
Absolutely! Please see our Return & Refund Policy for more details.

The gemstone properties and benefits descriptions on Sseau Beautiful are provided for entertainment and curiosity, based on historical and cultural lore. While many find personal meaning in these traditions, please note that these associations are not scientifically proven and should not be taken as medical or professional advice.